[Resolved]  Indian Railways — Compensation due to delay in schedule of running the train

Address:

Mysore, Karnataka

Dear All ( Responsible Railway Authorities) This is for the information train no. 06517 YESWANTPUR TO MIRAJ JN. My PNR no. [protected] Date of my Journey[protected], scheduled departure from Yeswantpur, 20:40. No advance information was provided, on the local station Subject Train about the delay of the arrival . We passengers like a scape goat, were to put up with the stinking AC waiting hall with un clean, un hygenic, lockless toilets. And the train atlast departed from Yeswantpur at around 1 Am, even though it was announced at 0.30 AM. The train throughtout the journey was travelling behind schedule. And to the pathetic situation came to know there is no pantry car, and there for no tea or coffee or any other food items. So we are at the mercy of the vendors who bring food or other eatables on junctions where the train stops. Had nothing to eat from 9 AM the morning of the[protected], till evening 5 pm, almost died due hunger, subsequently severe head ache, giddiness, and almost like a mental stroke, sorry I am not able to explain the exact medical terms, of that extreme mental trauma which I had faced on the date of[protected]. Also there was also no water, and left to drink the tap water due to starvation, and suffered sever throat infection, extreme cold, and extreme cough. There is huge loss in terms of loss of business which I had come to attend, and the due to loss of my mental and physical health . Due to above incovenience caused by Indian Railways, requesting Indian railways to pay a compensation of Rs 5, 00, 000 on three counts of irregulations as mentioned below 1) Running the train late behind schedule causing huge inconvenience to me as passenger. 2) Not informing the concerned me, though sms alerts, on the delayed schedule, leaving me in confusion, and risking my health, as a result of the delay, I were made to wait in the waiting hall with no proper arrangements to sleep or take rest. 3)Not providing enough catering services like basic amnities such as water, tea or cofee or basic food, through the day from morning, even to while I was travelling on 2 AC class. I have registered complain with Station master on[protected] vide complaint no 43 dated[protected] timing 17.15 .Any one can refer for the confirmation of my case. And the railways authorities explained, the train from Chandigarh came late and therefore the delay of departure from yeswanthpur has trigger the chain of delays on the journey all the way to late arrival at Miraj junction at 5 pm. Also explained about the non availablity of the pantry car on the subject train. Is it the responsiblity of the passengers to know whether pantry car is available or not, and to carry all food arrangements along with all other baggage and valuables gadgets we carry. I have learnt a hard lesson from Indian railways on the first of this year 2015, never ever trust the Indian railways for the timings, and plan your trip, you may have travelling through Indian railways as the last arrangements, and not the foremost option. Especially think twice before your important trips . Let me see, if the shameful, railway authorities have any guts to respond to this action, and can they give a valid reason for all such mess.