Indian Railways — Over carry o[censored]rgent parcel in railway booking

Address: H.no. 369-370 g-26 pocket Sector-3 Rohini, New Delhi-110085

Dear sir/madam
I'm here to complaint about my problem occur because of bad service by railway and their staff..
We loaded our 4 urgent parcel from hnzm to mas station on 16 oct 2020 RR NUMBER[protected] V.P NUMBER- 04829 in which it was loaded, But my parcels didn't get unloaded by your staff..
And still it's not arrived at mas station and my client is asking foe claim now..
Please do needful..

Thank you
With warm regards
Jai sakhrani (Sakhrani Rail Cargo)
M.no. [protected]