| Address: New Delhi, Delhi | | Website: irctc.govt.in |
Ticket details:
Transaction id [protected]
Pnr no [protected]
Train no 15602
Date of journey 05/10/2017
The ticket was booked online thro irctc website.
The railway site says processing of refund will start immediately on cancellation of train with effect from 1-7-2015.
Since a week over the train has been cancelled. No refund action initiated for online booking. By email a rule has been sent where the officer does not know whether the train has been fully cancelled partially cancelled.in the site indianrailways. Govt.in it has been displayed that the train has been cancelled. But in irctc.gov.in no such mention has been made. Now the official sites the rule that the passenger who has booked the ticket online should visit in person to the railway station fill up the tdr form and submit. The money will be credited to the bank account of the passenger. The window is 72 hours from the time of the departure of the train. The question is when tickets can be booked online why refund for cancelled train a passenger has to visit the railway station in person? Is it not a harassment? Was this information helpful? | 
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