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Indian Railways — ticket checker misbehaviour and unfair charges

Aug 3, 2019
Jalandhar to amritsar
Tickets are attached

I was heading on a journey with my brother and his friend at early morning, we were given a ticket for train already on platform, we rushed to find the buggy but train moved and we had to board nearest buggy immediately. After nearly 20 minutes ticket checker came and when we showed the tickets, she started shouting at us that this is not ticket for sleeper but general class and now i have to give her money 24 times more than normal ticket which was rs. 45 per person but she charged us more than rs.1000.

I told her that we tried to find the buggy but we couldn't as train moved on but she said she doesn't care, she just wanted the money. She threatened me that she will send us to jail for this and she will get half the money from court which we will pay as fine.

As it made us worried, i told her that i am unable to pay this much amount so she said that give me 660 quickly and i had to pay this to avoid any bad situation

Please help as i checked regulations about indian railways and there is no such penalty given. So it is a matter of concern

ticket checker misbehaviour and unfair charges

Complaint Status

[Aug 04, 2019] Indian Railways customer support has been notified about the posted complaint.
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    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001