Indian Railways — TTE Rude behaviour and unnessary fine collected

I Mr Chaitanya Vinnakota Male 43 along with Rama Rao Male 42 and 3 more female passengers are travelling to tirupathi for Tirumala darshan
Date of Journey : 29th Sep 2026
Train No : 17652
Source: Kacheguda
Destination : Renigunta
I booked 3 3AC current availability tickets for female passengers from kacheguda to Dhone and Dhone to Renigunta with PNR nos [protected] and [protected]

And for us male passengers I booked 1 3AC current availability for chaitanya from kacheguda to dhone with pnr [protected] and 1 2Ac current availability for RamaRao from kacheguda to dhone with Pnr [protected]
We also had 2 current availability sleeper class tickets from Tadipatri to renigunta for chaitanya and Ramarao with pnr [protected]

But in the same train from dhone to tadipatri for 2 hours journey we had only 1 3Ac current availability ticket for chaitanya with pnr no
[protected]
We don't have any reservation ticket for RamaRao from dhone to tadipatri as it is not available to book for him in irctc. So I was taken an unreserved ticket for hin in the rail one app with the ticket no XWIJEGR00B
I also informed my friend as we don't have a confirmed ticket for you from dhone to tadipatri. Pls vacate the existing coach and go and wait at sleeper coach as we are going to on board at tadipatri. But as he was so tired he slept at the same coach.

TTE went to him and asked his ticket. He tried to show in his mobile. Immediately she was taken his mobile and asked the fine to pay

They came to my coach and I shown all the tickets which I booked and also shown her unreserved ticket which I booked for my friend from dhone to tadipatri and I request her to write the fine for 2 hours from dhone to tadipatri

Here the story begins...
She was saying false information as we can able to book 2 passengers in a single current availability ticket with a single passenger.
Let me know the procedure for this?
If that option is available I could booked it earlier...
and she was also saying you can book wait list ticket in the current availability

How it is possible pls let me know the steps for it..

I was trying to explain mam as it is current availability..if the quota completed it shows clearly "not available"
She argued with me we can book it..
I was surprised with her knowledge
I begged her as we have all the tickets except from dhone to tadipatri.
My question to irctc is

Who has given right her to take my friend mobile and demand to pay the fine otherwise refuse to give it
Why the TTE has written 1395 fine for 2 hours journey with out confirmed ticket but still we had unconfirmed ticket
Why the TTE has given the false information to the passenger

The original fare is around 1500 rs from kacheguda to renigunta for 2 Ac but still after taking these many tickets why should we pay 1395?
Are we travelling with out tickets?
What is this
She is just an employee of government
Her duty is to check whether the passenger holds the valid ticket or not..if not ask them to pay the fine

But taking passenger properties like mobile with out their permission and demand to pay the fine.. otherwise refuse to give the mobile and very rude behaviour with passengers

What are all these?
I travelled to so many destinations with IRCTC from past 2 decades but never seen a TTE like her.

Respect the passengers
Respect their properties...
Listen the concerns of passengers

If they have target to receive 10000 per day this is not the right way at all
I don't know her name but after paying the amount of Rs 1395 then only she was given our mobile...very rude at all

I sincerely request you to pls take proper action on her and here I uploading the fine receipt as well

Shame on Indian Railways

Thanks
Chaitanya
Was this information helpful?
No (0)
Yes (0)
Indian Railways customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6297
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information