Indian Railways — uts app - money deducted but no season ticket on uts app

Bakyalakshmi_D

from Chennai, Tamil Nadu

Apr 27, 2018

Address: Chennai, Tamil Nadu

Hi,

The amount for the first class season ticket (587 INR) has got deducted from my bank account while making a transaction through the UTS app on 17th April, 2018.

On reaching the Chennai customer care, they said it will be refunded in another two days to my bank account but nothing happened. When I try to reach the customer care later, their number itself is out of order

Kindly take necessary action to refund the amount asap

Details are as follows:

Mobile number registered on UTS - [protected]
Transaction date: 17 April, 2018.
Amount deducted: Rs. 587 /-
Transaction made via - PAYTM payment gateway
Payment for : Booking First class season ticket from Chennai Beach to Velachery

Regards,
Bakyalakshmi D

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Comments

siddhartha mahata

from Siliguri, West Bengal

Oct 22, 2018

On 20th October at 3 pm I recharged my UTU railway wallet with Rs. 500/-through BHIM app from my bank account.Rs. 500/- has been deducted from my bank account but it is not showing in R wallet. Registered mobile no. [protected]. Registered name - Siddhartha Mahata. Transaction ID[protected]. Please look into the matter and refund my money of Rs.500/ to my bank account.

narayan Thakur

Jun 16, 2022

I booked my seasion ticket using UTS app from koprohairne to kalyan 265 ru is deducted my account but it not showing my ticket in In show ticket option please solve my problem

uts app - money deducted but no season ticket on uts app - Comment #4008558 - Image #0

narayan Thakur

Jun 16, 2022

My mobile number [protected]

[email protected]

Feb 26, 2023

On 26/2/2023 i tried to book a ticket through UTS app but money debited ticket wasn't booked ... Later I tried to book again and it was successfully happened but I lost ₹150 ...how can I recover my money back

Nikita Bali

May 12, 2023

On 9th April 2023 I booked a first class monthly ticket of amount 615. Amount was cut but the ticket wasn’t booked. Twice I called the customer care. And they said 7-12 working days I’ll get the refund. It’s May 12 today. Still There’s no refund. This is making me go mad now. It’s affecting me mentally. Plz help.