[Resolved] Indigo Airlines — baggage not found | |||
I was travelling from ho chi minch city to mumbai with a layover at kolkata. we had to do a baggage drop at the check in counter at kolkata. we had 3 bags and we did baggage drop for all 3 of it. now we were on 6e 5379 which is from kolkata to mumbai. when we reached mumbai we got to know that our bag has not reached mumbai. after discussing and arguing with the indigo attendee we were given assurance the bags would reach our house. as there was a family wedding we were carrying alcohol from duty free. we have not yet received the bags and not getting compensated. we lost expensive alcohol and other belonging it is a very sad state of affair and how indigo handles it is completely unprofessional... Was this information helpful? | |||
Jan 5, 2020 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Dec 03, 2019 IndiGo Customer Care's response Hi Rikin, We know what you must be going through. Please allow us a while to check on this. Regards, Team IndiGo Verified Support Jan 26, 2020 IndiGo Customer Care's response Dear Rikin, We believe that a bag has been received by you. Do let us if you need any other assistance. Regards, Team IndiGo | |||
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I got a call from shine and inform to pay 2500 for air ticketing post and taken 1st round aptitude after that hr Soumya is not receiving my call I want my amount back otherwise strictly action will be taken
IndiGo Customer Care's response, Dec 11, 2019
Verified Support
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