[Resolved] Indigo Airlines — cash refund | |||
Dear sirs, 1. We are in tours & travels business and dealing with m/s interglobe aviation limited for our travel arrangements. Our banker is icici bank. 2. On 03 november 2018 we have sent cash amounting to inr 4, 00, 000/- for deposit in to our icici bank current account no.[protected] and later transfer to m/s interglobe aviation limited (Icici bank account id.[protected]. 3. Our representative has deposited the cash in icici bank in favor of m/s interglobe aviation limited (Icici bank account id.[protected]. 4. The remitted cash meant for ticket charges of our clients for their well-planned tour program. M/s interglobe aviation limited now stated that they could not accept the amount due to their company policy. 5. Since the cash in question received towards charges of travel program of our esteemed customers (Source of income can produce), you are requested to ask the airlines to accept one of our following request: - A. Pay back the amount to our icici bank current account no.[protected] immediately. B. Honor airlines tickets for the worth of inr 4, 00, 000/- on need basis. C. Give credit note for the amount. 6. Our representative being not known the implications was either advised to remit the cash in question in to our current account or refused to accept the cash for remittance to m/s interglobe aviation limited (Icici bank account id.[protected] by icici bank considering we as their client. 7. We have not received any notice from income tax department until date to pursue with them. 8. Considering our financial constrains (Due to block of inr 4, 00, 000/-) experienced during the peak time of tour program business in summer vacation, consider this as a special case and release the money immediately. Thanks & regards, Spentime holidays Was this information helpful? | |||
May 24, 2019 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Apr 19, 2019 IndiGo Customer Care's response Hi Renju, We understand your concern and would like to speak with you. Kindly share your contact number via private message along with a suitable time to connect. Regards, Team IndiGo | |||
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Such topic is not related to the airlines directly.
And your public complaint is objectively unclear for the professional observer at this site.
1. The user of the service can not deposit 1 rupee without the agreement with the srevice provider.
You did not disclose the agreemnt (contract) between the user ("Spentime Holidays") and the Interglobe Aviation Limited.
2. The evidence of payment is a banking order in full . Such order is absent for the viewer.
3. You did not shown the written statemnt of the service provider on the refusal of the service / money.
Phones call is useless in such situation.
You need to apply for the efective legal action, which is not done, if you want "money back".
So, you need to hire the lawer or the legal professional.
Companies charge from 8% of the amount for recovery of the "fresh debt" (till 3 months) via the court.
Regards,
sr manager for ICAO / IATA irregulations matters (Asia and Europe)
Aryan engineers Ltd
for request with documents email