Indigo Airlines — Complaint regarding non cooperation by Indigo Airline

Address:	Kolkata, West Bengal, 700054
Website:	www.goindigo.in

Dear Sir,

This is to inform you that I had a booking with Air India Flight from Pantnagar to Delhi on 14.12.2016 ( PNR : HS65R) and from Delhi to kolkata on 14.12.2016 by Indigo flight ( PNR : SIDFSE).

Air India firstly delayed and rescheduled the flight on 14.12.2016 without any prior intimation and information and then cancelled the flight at the very last moment due to which I had to travel on my own till Delhi airport by road on personal expenses.

On reaching Delhi airport I told the same and requested several times with Indigo Staff ( as advised by Air India staff ) and expected for some cooperation for my case as I almost reached on time, but neither they(Indigo) facilitated me to board the flight neither they ( Indigo) accommodated me on the next flight, again I had to book another new flight from Delhi to kolkata with Spicejet after paying a hefty amount.

Sir, it caused a serious inconvenience, mental agony and loss to me due to non cooperative behavior of Airlines, request you to kindly look into the issue so that I may get some relief and compensation.

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Thanks & Regards---

Himanshu Pandey
Deputy Manager(E&T),
E&T Dept.
Coal India Limited(HQ) Kolkata
Mo: [protected], [protected]
Email: himanshupandey.[protected]@coalindia.in