[Resolved] Indigo Airlines — flight ticket | |||||
My name likhama ram mene[protected] ko ticket booking karvaya tha jisme name mistake ho gaya tha isliye mene turant ticket ko cancel kardiya mene net se first time booking ki thi mujhe puri jankarari nahi hone karn ticket charges lagya hai usi time mene apki company ki flight me second time booking karli is liye ap mujhe rupees refined karne ki karpa kare first flight booking key pnr cdfcym hai second time booking pnr mg74pt hai isliye payment refined karne ki karpa kare Was this information helpful? | |||||
Sep 1, 2018 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Aug 01, 2018 IndiGo Customer Care's response Hi Likhama, We understand your concern. We would like to inform you that cancellation policy is designed in a way so as to give our customers the freedom to cancel their travel plans according to their own convenience, exigencies can occur at any point of time. Therefore, we allow our passengers the flexibility to cancel or reschedule a reservation up to 2 hours prior to the scheduled departure time. However, we have processed the full refund for the booking purely as customer service gesture. Kindly get in touch with the respective travel agency used while making the booking to claim the refund. Regards, IndiGo Team | |||||
2 Comments | |||||
Comments
Sir /madam
I want to know about this mail id [protected]@goindigo.in. is this indigo mail id sir.please confirm me.because there are mailing me.about the job.and there are asking the money.for the security pass in the airport premises.so please reply me in my email address.[protected]@gmail.com
I want to know about this mail id [protected]@goindigo.in. is this indigo mail id sir.please confirm me.because there are mailing me.about the job.and there are asking the money.for the security pass in the airport premises.so please reply me in my email address.[protected]@gmail.com
IndiGo Customer Care's response, Aug 3, 2018
Verified Support
Hi Shaik,
We would like to clarify that the email ID mentioned does not belong to IndiGo. On the same note, it is also pertinent to mention here that We do not indulge in the practices of collecting any processing/ enrollment fees from job aspirants/candidates. Also, we have forwarded you an email in this regard.
Regards,
IndiGo Team
We would like to clarify that the email ID mentioned does not belong to IndiGo. On the same note, it is also pertinent to mention here that We do not indulge in the practices of collecting any processing/ enrollment fees from job aspirants/candidates. Also, we have forwarded you an email in this regard.
Regards,
IndiGo Team
53%
Complaints
5612
Pending
14
Resolved
2885
View all 5612 IndiGo reviews & complaints
+91 12 4435 2500
Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
View all IndiGo contact information
PNR No.ML47KE
Torn my new skybags trolly bag from front view and my bottle of porfume had also broken Please help me out of this
Contct No-[protected]
Saitu Garg
We regret to hear about this. Kindly confirm if the damage is reported to our staff at the arrival airport.
Regards,
IndiGo Team