[Resolved] Indigo Airlines — for making fool, misbehaviour | |||||
My self dr. Gyan prakash rai with my wife dr. Shweta singh, amit kumar singh and a small kid of 5 yr named aniket rai travelling from goa to varanasi via delhi through indigo on 25 dec 2018, my flight was scheduled on 2:10 from goa to delhi but due to delay indigo staff after too much request and misbehave by them shifted us to spicejet flight to delhi and they informed us tgat we have communicted with pnr of spice jet to delhi indigo staff, they will receive u and internal shifting will be done so u people will get your indigo flight from delhi to varanasi which was also delayed to 6:45pm, we take off from goa at 3:40 pm and landed to delhi at 6:20 pm, but after arriving we were shocked that no information communicated to delhi indigo staff, even flight again delayed at 7 pm but true to communication gap and fooling us we missed the flight even after landing at 6:20 pm, after too much conflict i was forced to stay in delhi my child got sick due too much cold, still hospitalized, better u people has shifted us spice jet from goa to delhi, and that way i can got spice jet flight at 7 pm, goa staff fooled us why no shifting was not done from goa to varanasi, why only shifting done from goa to delhi, u people have too much delayed flight, vistara and spice jet flights were on time, only weather problem with u. My next day appointed patient for 26 dec suffered a lot, two patient died due to delayed arrival. Staff janice fernandes with mob no [protected] fooled us from goa and shifted us to delhi to avoid trouble at goa, even your indigo staff at delhi was surprised how they can shift like this, they told best way to shift whole journey through spicejet, even boarding pass was also not given to us from delhi to varanasi at goa airport. Kindly take strict action otherwise i will be forced to take action against u all Our pnr from goa to varanasi uizswt Was this information helpful? | |||||
Feb 4, 2019 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Jan 03, 2019 IndiGo Customer Care's response Hi Gyan, We totally understand the discomfort you must have faced. We believe you wrote to our customer relations team and shall respond to you soon. Please be assured that we always remain committed to assist our passengers in the best possible manner. Regards, Team IndiGo | |||||
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because no prove of flight is seen:-
- name of passenger
- flight number,
- e-ticket,
- boarding pass,
- airport of the delay
- time of the delay
- any prove of loss which author had got, expressed in figures.
If you do not know, how and where to submitthe complaint, you can hire aprofessional :
The legal assiastance for delays costs you from 4000 ruppes + your own efforts.
I am not associated with the above air carrier .
Regards,
Sr manager for ICAO irregulations matters
Aryan enginners ltd
email for request with documents:
aryan {at} vivaldi.net, where {at}=@