[Resolved]  Indigo Airlines — got delayed by 3.5 hours and i missed my international flight to canada

Website:

www.goindigo.in

My indigo flight from ranchi to delhi got delayed by 3.5 hours on may 2nd due to which i was unable to get my air india flight to canada on time and thus was refused boarding by them. They said it was indigo’s fault and they have to assist me. Indigo staffs said they cannot do anything in this case. They can just give delay certificate. What will i do with the delay certificate when the entire world already knew that flights were getting delayed in delhi. Air india staff were not ready to accept the certificate. They said indigo refused to help their passengers whose flights were delayed so even they will not help indigo passengers. Because o[censored]r internal war i had to suffer a loss of rs. 55000. I told them it was a large amount and i cannot afford to buy a new ticket all over again as i was a student and i was told to not to travel if i dnt have money. Such rude and disrespectful behaviour from airport staff. This is how u treat ur customers. Anyways ur reputation is already bad as u slap and beat ur passengers and now this. I have lodged a complaint in consumer forum and will not sit back till i get my money back. I have suffered a loss of huge amount of money and that too without any mistake of mine. I have been tortured and mistreated. This is how u treat ur citizens in india.