[Resolved] Indigo Airlines — i am complaining about my denial to board flight 6e 571 to guwahati on 1 july 15:20 | |
Dear sir/madam, I would like to state you that i was denied to board flight 6e 571 on 1 july 2018 to guwahati from maa. I am a student and the indigo have given me 'no show' status and denied to refund me through yatra bookings. I was denied my flight because i had skin infection although i was fit to board the flight as i had been well diagnosed medically and had the medical discharge proofs. Still i was not allowed to pass through and denied and denied too of the refund. I am a student and i was expecting my money. Also, i lost 6-7 valuable hours at the airport. I had a terrible experience with indigo and have decided to never again book any flights with indigo airlines. The hostess at the last gate won't listen to my causes and verify my medical documents and directly ordered a 'off-load' command to the online system. It was a behaviour i wasn't expecting from the hostess or the airlines. Regards Dhurba jyoti koch Was this information helpful? | |
Aug 2, 2018 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Jul 02, 2018 IndiGo Customer Care's response Hi Jyoti, We regret to hear about the experience. We would like to speak with you in order to address your concern. Kindly share a convenient time to contact you on the registered mobile number. Regards, IndiGo Team | |
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