[Resolved] Indigo Airlines — money got debited from bank account but ticket not confirmed

 
1 Review
India
 Dristi Butola on Feb 21, 2019
I used net banking through paytm wallet on indigo website to do booking of flight from bengaluru to delhi. The paytm paid rupees 6766 to billdeskutil but the ticket was not confirmed. I had to do payment again using my debit card.
Now, i have mad numerous calls to indigo helpline but they say they have not received it and they say it will take 10 days.
Complaint marked as Resolved Mar 31, 2019

Complaint Status


[Feb 22, 2019] IndiGo customer support has been notified about the posted complaint.
Verified Support
IndiGo Customer Care's response, Feb 23, 2019
Hi Dristi,

We understand your concern. KIndly share the transaction ID via private message so we may look into it.

Regards,
Team IndiGo
Complaint comments  Add a Comment     Updated: Share0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    42%
    Complaints
    3421
    Pending
    127
    Resolved
    1400
    phone
    +91 12 4435 2500
    location
    Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
    Indigo Airlines - money got debited from bank account but ticket not confirmed