[Resolved] Indigo Airlines — Refund for tickets booked by mistake | |||
I booked tickets today using the Cleartrip application with Ingigo by mistake i booked a Delhi Pune return rather than a Pune Delhi return on realizing my mistake i immediately cancelled the the booking in less than 50 minutes but i have been levied with a cancellation of 12000 Rs after complaining with Syed in Indigo Customer services he agreed to give me a goodwill of 3000 which to my mind is not good enough . I should not be penalized literally 50 % of the fees just because of a mistake this seems like a practice to generate a revenue stream out of a mistake and unethical to my mind i want to file a Case in Consumer Court, Please see details below New Delhi → PuneFri, 17 Oct 2014Mr Vivek Tewari PNR: H2CCKY Mrs Rupali Tewari PNR: H2CCKY Mstr Akshat Tewari PNR: H2CCKY Mstr Adit Tewari PNR: H2CCKYIndiGo 6E 134 Pune → New DelhiSun, 02 Nov 2014Mr Vivek Tewari PNR: Z2CB3L Mrs Rupali Tewari PNR: Z2CB3L Mstr Akshat Tewari PNR: Z2CB3L Mstr Adit Tewari PNR: Z2CB3L Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. | |||
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