Indigo Airlines — Sub:- Non receiving of payment from Indigo Agent: 9001031-Riju Xerox, AR-5 RK Upanibesh, Jadavpur,Kolkata, West Bengal-700092

Address:

700092

Sir,
With due respect I would like to lodge my grievances which are as follows.

Air Ticket of Indigo having PNR NO-R5UYHV dtd.13/02/2016. Passenger- NIBASH CHANDRA DEB. From Guwahati (Gau) to Kolkata(CCU). Flight No: 6E-208Booking date: 28th January 2016. Agency Name: RIJU XEROX, AR-5 RK Upanibesh, Jadavpur, Kolkata, West Bengal-700092. Phone No.[protected], Mobile: [protected]/[protected] Mail: [protected]@rediffmail.com
PG Reference No: CRT0190ASQO

With reference to the above, I would like to bring to your notice that the Agency has not paid my outstanding dues of Rs.661.00(Rupees Six hundred sixty one only) in respect of the cancellation of the above mentioned Air Ticket of Indigo which was purchased from the above mentioned Agency inspite of my repeated request, reminders and visits (Since Feb’16 to first week of April 2016) and I had left Kolkata permanently after completion of my training on 10th April 2016.

It is necessary to mention that due to some unavoidable circumstances I have postponed my journey and cancelled my air ticket on 12/02/2016 with the help of Indigo Help Line number and as per information given by Indigo Help Line my transaction ID. is[protected] dtd. 12/02/2016, Amount Rs.661.00

So, I, hereby request you to instruct the Agency (Riju Xerox) to refund the necessary payment/amount of the above mentioned cancelled ticket in my following bank account without further delay as because I am permanent dweller of Guwahati, Assam, India.

Thanking you,
Yours faithfully,
Nibash Ch. Deb, Contact No-[protected]

Bank Account Details:
NIBASH CHANDRA DEB
Savings A/C NO: [protected]
STATE BANK OF INDIA,
GUWAHATI-KALIPUR BRANCH
BRANCH CODE: 9912, IFSC CODE: SBIN0009912