Indigo Airlines — Ticket booking failed and money got deducted

neerajny00

from Bhubaneshwar, Odisha

Address:

Visakhapatnam, Andhra Pradesh

I was my ticket indigo flight no from VISAKHAPATNAM to MUMBAI for 2 persons for 24 july 2015. i was making the booking on 23 july 2015.i paid through netbanking. my money has been deducted but PNR not generated. i have also talked to indigo customer care on 23 july 2015, but till now their is no refund. so when will i get my refund??

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Jul 29, 2015

Updated by neerajny00 I was my ticket indigo flight no 6E-811 from VISAKHAPATNAM to MUMBAI for 2 persons for 24 july 2015. i was making the booking on 23 july 2015.i paid through netbanking. my money has been deducted but PNR not generated. i have also talked to indigo customer care on 23 july 2015, but till now their is no refund. so when will i get my refund??

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Comments

shivananda P

from Ponnampet, Karnataka

Sir, I have tried for booking two tickets on 26 th July 2015 for travelling from Bangalore to Ahmedabad on 02 09 15 through your flight 6E 166.Though the amount of Rs.9274/- has been debited to account with HDFC Bank ( made through net Banking ), no PNR was generated, and informed that the ticket amount would be returned with in 3 to 4 days time as transaction failed.The transaction reference number is 00000000000020150726073430 .Immediately I contacted your help line and got assurance that the amount would be returned with in 3-4 days time.But, so far no amount has been refunded. Please look in to it.

Shivananda,
Contact No. 91 [protected], e mail; [protected]@ gmail.com

Date; 30 07 2015