IndiGo — Cancellation of reserved tickets and refund

Address:

Mysore, Karnataka

I had booked flight tickets for me(Mr. Rajaram.V.V.) and my wife(Mrs. Vimala Rajaram) through a travel agent in Mysore (Travel Parkz, Airlines hotel complex, Jayalakshmi Vilas road, Chamarajpuram, Mysore-570005) The details of the booking is given below

Airline PNR # Z3ZNNB: 6E-126 Bangalore to Delhi, 22 Feb 2014
Airline PNR # O345NW : 6E-115 Delhi to Bangalore, 3 March 2014

I requested my travel agent to cancel all the tickets and give a refund. So far I have received a communication through e-mail from Indigo < [protected]@goindigo.in> dated January, 4, 2014 confirming the cancellation of O345NW through my e-mail id: rajaram.[protected]@falcontyres.com. The status of the other PNR# Z3ZNNB is not confirmed, but my travel agent says that this is also cancelled and the total refund on all cancellations is Rs 7541/- (Rupees seven thousand give hundred and forty one only) and a State Bank of India, Chamundipuram Branch, Mysore cheque # 228787 dated 13/01/2014 was sent to me via courier.
Kindly clarify the following
1)The status of the cancellation of tickets issued under the PNR # Z3ZNNB
2) The refund details of both PNRs
3) Communication of cancellation of PNR #Z3ZNNB (if cancelled) from Indigo.
I am awaiting a fast response as I am a frequent traveler in Indigo flights.
Rajaram.V.V.
e-mail: rajaram.[protected]@falcontyres.com / [protected]@gmail.com