Individual — Regarding Paytm balance

Address:

Kolkata, West Bengal, 700078

HI this is SUKANTA MUKHERJEE from IDBI BANK. I have an complain about my Paytm balance. On last 24 February 2017 I have recharged RS.1000/- to mobile no.[protected]. that was besically use for different payment like OLA UBER car rental payment. I have not use that balance after recharged. But from last three four days the car rental not getting booked. Showing that balance is ZERO.. HOW it is possible? Please look into this matter urgently. Waiting for prompt revert.
Regards


My contact number is [protected]
Name SUKANTA MUKHERJEE