Indraprastha Gas Limited [IGL] — 3 months.. still awaiting for the connection installation

Address:New Delhi, Delhi, 110015

Dear sir/madam,

This is with regard to my bp no. [protected] which was generated in the month of december, 2019 and it's been more than two months that we are still waiting for the connection to the installed.

We have already submitted all the requirements to your rajindra place office to ms. Radhika well before in the month of dec'18 for which an acknowledgement was also given to us... Alongwith an assurance that the connection will be done in the month of january'19 itself.

We have made numerous follow ups and logged the complaint in your call centre but it seems it is going on deaf ears and no-one has taken any action in this regard till date.

Sir, my parents are senior citizens are facing lot of issue due to the unavailability of the same.

Would sincerely request you look into the above on priority so that the connection can be installed without any further delay...

Hoping for your needful and earliest action on the above.
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Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
Mar 26, 2019
Updated by mahavirshashi
NOBODY HAS ATTENDED TILL DATE ... WE ARE ABOUT TO COMPLETE THREE MONTHS SINCE
Complaint comments 

Comments

This is further to my mail on 12/03.. kindly be notified that no-one has bothered to resolve the complaint till date and we are still suffering without the gas... It is about to complete three months now since we had requested for a gas pipe connection on a ground floor sanctioned and approved area. I had sincerely requested that my parents are senior citizens and are in urgent need of the same... but it seems that the same has been going on deaf ears and no one is there to attend.

Once again I am requesting to attend the same so that the trouble they are going through can be resolved...

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    Indraprastha Gas Limited [IGL] Phone
    +91 11 4607 4607
    Indraprastha Gas Limited [IGL] Address
    IGL Bhawan, Plot No. 4, Community Centre, Sector 9, R K Puram, New Delhi, Delhi, India - 110022
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