Indraprastha Gas Limited [IGL] — bill not received png domestic)

Address:

New Delhi, Delhi, 110093

I am not receiving my gas bill of my id [protected] due to this i am not able to pay my bill on time and every month late payment is charged.
Kindly send my bill hard copy on time. So i can make my bill payment on time
I request you reverse my late payment charges as you have charged rs. 49/- for last two months as i come to know. But there are lot more late payment you have charged.in past.
If you are not providing bill no time then how you can charge late payment.
I have not received bill for last two months. Due to this my payment is due.
Kindly do the needfull asap