Indraprastha Gas Limited [IGL] — BP number for new gas connection not provided inspite of submitting d form twice & popup informing that it will be sent to email

Address:

225 Aravali Apartments, Alaknanda , Delhi

Dear IGL Team,

I have applied for a new IGL connection for my flat. my address is 225 Aravali Apartments, Alaknanda, New Delhi 110019.
(our Apartment already has IGL connection, including the flat below me)

I filled out the form yesterday, there was a popup that says, a link will be sent to email for verification, but it never came. I filled the form once more, still didn't receive it.

I called the customer care, no one picks up from the other end .

I request you to kindly resolve the issue, and provide the BP number and and kindly start the process.