Indraprastha Gas Limited [IGL] — Connection Activation

I am following IGL for the connection activation since last 6 days as they say their SLA time is of 3 days and its been 6 days and still no show. Everytime they say your request is on high priority we have escalated it and the connection will be activated in next 24 hours. But this is the story of everyday now neither they are letting me talk to their senior nor they are resolving my issue. I have a 2 year old kid and i am a working mom and because to igl casual behaviour I am facing a lot of challanges in my day to day routine.