Indraprastha Gas Limited [IGL] — delay in connection

Address:

Sector-55, Gautam Buddh Nagar, Uttar Pradesh, 201307

Dear Sir/Madam,

I have applied for 3 new connection in the month of Dec-19 and following BP no. allotted...
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b[protected]
c[protected]

pipe line and meter has been installed on 12th January 2020, but connection not given yet. I have approached and requested local contact persons like
1) Mr. Shashank @[protected]- he never took my call or responded to me texts
2) Mr. Vineet Gupta @[protected]- He helped me to get the pipeline and meter installed, but thereafter no response from him too.

I have shifted to my house (E-83, Sector-55, Noida) on 27th Jan-20 without having gas connection. Since last 15 days having foods from restaurants only, as i dont have gas cylinder/connection. My kids are facing lots of problem in having outside food everyday...what to do? Isnt it un-warranted harassment to a customer?

day before yesterday, i received an email for make the payment of EMI @500/- for a connection which is not yet installed? why so?

Hope, concern dept. will understand my pain and direct someone to get the connection done without any further delay.

immediate attention will be highly appreciated.

regards

Bibhash Deb (LLB)
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