Indraprastha Gas Limited [IGL] — delay in dealing with complaint about installation of connection

Address:

New Delhi, Delhi

Hi i submitted my application fr connection almost 7 months ago. The payment was also debited 6months ago but till date there is no update for d connection. I submitted the complaint twice now on customer care nmbr bt still no action has been taken.
The bp nmbr is [protected]. Plz treat this urgent. I have tried contacting indraprastha so many times now but still no action has been taken. Even the engineer did not visit the site to check any details. I have paid 6000 rs to them and they were quick in debiting the money but not giving connection. I was told twice on customer care that the connection wil b given in next 5 days but stil no body came. If i knew this would happen i would have not given myvrequest.