Indraprastha Gas Limited [IGL] — Delay in igl connection

Address:

Ghaziabad, Uttar Pradesh, 201012

It has been more than 20 days that igl pipe line & meter has been installed but my connection has not been done whereas i was told that it will be connected in next 2-3 days.
I filed the complaint on 13th june'17 but no action was taken, after that again i filed the complaint on 18th june'17 still i'm not receiving any proper commitment from igl executives.
I also had a word with the control room but they are also miss leading me with the information & the concerned persons.
Kindly help me out with this and get my igl connected on priority as its really high time now.