Indraprastha Gas Limited [IGL] — Delay in providing PNG connection to my house

Address:B 153, Gali No.6, Ganesh Nagar, New Delhi-110018

I alongwith my family is residing in B-153 (UG Floor, 1st Floor & 2nd Floor), Ganesh Nagar, Near New Mahavir Nagar, West Delhi-110018 since October-2021 and applied for PNG Connection. Accordingly, PNG Meter was installed on all the above mentioned three floors by IGL in the month of January-2022. BP Nos are : [protected] in the name of Kawaljeet Singh juneja, [protected] in the name of Parminder Singh Juneja and [protected] in the name of Gurdeep Singh Juneja was allotted. However, PNG supply has not been installed by IGL, so far.
When earlier I represented this issue in CPGRAM vide case no. MPANG/E/2022/02146, I was replied by IGL/Petroleum Ministry in the month of March-2022 that "MDPE laying work is already completed upto house no. B-152. Two house having no. B-153 have only been left, no MDPE is laying for these houses and it was stated that PNG connection to my house will be given by[protected]. Further, when PNG connection to my house was not installed upto June-2022, I again requested in CPGRAM on[protected] vide reference no. MPANG/E/2022/05292. In reference thereto, I was replied by IGL authorities that Service line laying and activation of connection will be done by 31st July 2022. When this was not done by[protected], I Appealed to the Appellant Authority vide reference id. MPANG/E/A/0000696 dated[protected] but I am very sorry to say that neither reply of my appeal has been given to me nor PNG connection has been provided to my house despite elapsed of 10 months. It appears that IGL authorities are harassing us by not providing PNG connection to my house whereas the same has been provided to all my neighbors. So, I once again request to please direct IGL authority to take immediate action to install PNG connection to my house.
Was this information helpful?
No (0)
Yes (0)
Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indraprastha Gas Limited [IGL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    1743
    Pending
    0
    Resolved
    181
    Indraprastha Gas Limited [IGL] Phone
    +91 11 4607 4607
    Indraprastha Gas Limited [IGL] Address
    IGL Bhawan, Plot No. 4, Community Centre, Sector 9, R K Puram, New Delhi, Delhi, India - 110022
    View all Indraprastha Gas Limited [IGL] contact information