Indraprastha Gas Limited [IGL] — delayed connection

Sharat Aggarwal

from Gurgaon, Haryana

Address:

Ghaziabad, Uttar Pradesh, 201010

Dear igl team,
This is in reference to igl connection applied for our new outlet at the monarch, indirapuram habitat centre, indirapuram, ghaziabad. We have applied for connection on 13.10.2016 giving security deposit of rs. 1, 50, 000/- by chq. No 217918 of the nainital bank ltd dated 13.10.2016 in favour of indraprastha gas limited. Till date there is no response from your side about the connection. All fittings and testing of internal line has alrecady done from our end according to your specifications. We have followed up so many times with mr manoj (Contact no. [protected]) and mr. Santosh (Contact no. [protected]), but there is no positive response from their side. Please expedite the connection process and give us a time line by when it will be installed.
Thanks & regards
Sharat aggarwal (Director)
Impact realtech & hospitality pvt ltd.

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Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.

Aug 30, 2017

Updated by Sharat Aggarwal Dear IGL Team,
This is in reference to IGL connection applied for our new outlet at The Monarch, Indirapuram Habitat Centre, Indirapuram, GHAZIABAD. We have applied for connection on 13.10.2016 giving security deposit of Rs. 1, 50, 000/- by chq. no 217918 of The Nainital Bank Ltd dated 13.10.2016 in favour of Indraprastha Gas Limited. Till date there is no response from your side about the connection. All fittings and testing of internal line has alrecady done from our end according to your specifications. We have followed up so many times with Mr Manoj(contact no. [protected]) and Mr. Santosh (contact no. [protected]), but there is no positive response from their side. Please expedite the connection process and give us a time line by when it will be installed.
Thanks & Regards
Sharat Aggarwal (Director)
Impact Realtech & Hospitality Pvt Ltd.

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Comments

deepaircon

from Tiruchirappalli, Tamil Nadu

I register a call for the re installation of my PNG connection, they said it take 6 days to complete my call, I want to know in service industry who gives 6 days time, every call should be completed in 24 hrs, this service is not a luxury its a necessity for every consumer they should provide service in 24 hours.

The technician did not give me proper timing, he want to say that I should remain alert at home for 6 days, because he may come any time & this service in not a free service I pay for the service, this is not done.

Very bad service and also if some one want to complaint for this they did not provide any mail ID on there site, only because this is a Government company and we did not question for any thing.

IGL Online Support

from New Delhi, Delhi

Dear Sir,
We see your message and have shared your details with our internal team, we'll try our best for closing the matter and get it resolved.