Indraprastha Gas Limited [IGL] — double payment

Dear sir,

62.008 kg cng was purchased @ 49.20/ per kg from authorised cng station igl noida sector-53 on 26.12.2017 for our veh up 16 et 0456 of brahma travels the actual cost of cng was 3050.79/- but it was charged 3060/- the payment was made thru atm card, when the atm card was swiped the slip of payment did not come out from the pos machine and i was told that payment could not be success again the atm was swiped for the same amount the payment slip came out from the pos machine, but the amount 3060/ have been debited twice from my bank a/c at the same time, when the same matter i complained to the station manager he told that it will be automatically refunded and the excess payment will be credited to your a/c, today on 11.01.2018 when i check my account at bank so far the excess paid or double paid amount has not been credited or refunded.

You are requested to look into the matter and refund the excess payment of rs 3060/-

Regards,

Brahma travels,
O-94, sector-12
Noida

G. B. Nagar u. P.