Indraprastha Gas Limited [IGL] — excess payment reg.

Address:

IGL Bhawan, Plot No. 4, Community Centre, Sector 9, R K Puram New Delhi, New Delhi, Delhi, 110022

On 13-03-20, i received message on mobile and email from indraprasth gas limited (Igl) demanding outstanding payment of rs 1264.40 to avoid disconnection of my png connection bp no [protected]. When i tried to make payment via internet banking, i realized that due date for this amount was 07-03-20
And after due date rs 1264.19 was to be paid. I had
No option but to pay the enhanced amount, because
There was no provision on company web for payment of
Original amount.
Kindly note that before the due date no demand was
Raised and communicated to me by message on
Mobile or by email or by letter or by any other
Method whatsoever. Even in the message and email
Which i received after due date on 13-03-20, the
Original amount (Not the enhanced amount) has been
Mentioned. Enhanced amount can not be claimed by
The company without giving prior notice to the consumer
Before the due date. I was not given any opportunity
Before due date to pay the original amount. Under
These circumstances, compelling me to pay the
Enhanced amount under threat of disconnection, is
Highly arbitrary and illegal.
Difference between original and enhanced amount should be refunded to me.
Phool singh
Bp no. [protected]