Indraprastha Gas Limited [IGL] — Extension of copper pipe connecting to gas stove

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201308
Website:	www.iglonline.net

My bp no is : [protected]-. I have done two attempts to get my copper tube connecting to my gas stove but every time the executive came unprepared and went without resolving the connection due to which my new connection is still in disconnected state. I tried calling almost everyday to the control room. They simply make a drama of not able to hear over the line what i say and then disconnect the phone. Someone whosoever speaks defers to saturday or sunday and on someone who turns up goes without resolving the issue.

How much difficult is to understand that i need my connection pipe extended as while setting up they on their own assumed i would be cooking just beside washbasin sink. These fools have messed up my life and i had to borrow gas cylinder from my friends and relatives to get every day cooking done.

Even there customer care portal does not work to log complaint. I logged in to the site but was not able to complaint as the stupid site has some scripting error.

Tried calling customer care on toll free - the # does not understood the problem and lodged wrong complaint and again all efforts went into vain.

Tried calling various executive from the numbers provided by the control room - they simply gave a time and never turned up and i kept waiting.

If i write more - i will blast in anger. So stopping here i would request any concerned person with brains to take care of my request. Please sir understand the urgency.