Indraprastha Gas Limited [IGL] — Gas stove flame issue

Hi Team,

We have been calling IGL from past 7 days we are kept calling and people are receiving the call but not taking any action. Last Friday we somehow manage to raise complaint and generated the complaint ID. Ever since people are kept ignoring and now, they said like generally It will take 11 days to initiate the process. We as a customer felt like harassment and because the process itself is very frustrating and we got too much irritated as their ignorance behavior continues these attempts for not responding felt like mental toucher and harassment to consumer who is waiting for any actions from your end. Therefore, Kindly look into this smatter and try to resolve it ASAP as we are not able to cook and we are paying for IGL tariff sharing the complaint ID : [protected]

Thanks