Indraprastha Gas Limited [IGL] — harassed by igl.. 90 days tat over.. no connection yet despite umpteen complaints

Ruchi Madaan

from Muzaffarnagar, Uttar Pradesh

Address:	New Delhi, Delhi, 110085
Website:	Igl

Bp number : [protected]

Lead no. [protected]

Chronology of igl new connection request:

6th july : i applied for new igl.

13th july : received message from igl that all documents have been verified and chq cleared.

22nd july : payment realised

Since then i am just following up with customer care, control room and mr. Om prakash who is responsible of putting new connection in our area.

Every time i get same response that our whole team is on leave and we don't have enough resources.

I want to escalate it to highest level and this is completely unacceptable.

Why are we harassed even after paying the required amount.

Why do we have to suffer for every government related. Please privatise if you cant manage resources.

Provide connection asap..

Regards,
Ruchi

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Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.

Oct 22, 2017

Narinder74's response Subject: non compliance

please refer my bp no. [protected] and ticket no. [protected] for modification . I bring to your kind notice that none has contacted me so far to carry out the modification. Please direct the concerned staff to contact me for the same

narinder singh chaudhary

[protected]

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Comments

Narinder74

from Delhi, Delhi

Subject: non compliance

please refer my bp no. [protected] and ticket no. [protected] for modification . I bring to your kind notice that none has contacted me so far to carry out the modification. Please direct the concerned staff to contact me for the same

narinder singh chaudhary

[protected]