Indraprastha Gas Limited [IGL] — IGL new connection gets delayed for 3 month.

Address:

Crossing Republic

I'm writing this complaint to express my extreme disappointment with the service at IGL. I applied for the new connection on 14th Nov, 2023.

and today marked as 3 months overdue for my request. I've made more than 50+ calls during this time, but every time, the team kept me giving false excuses or promises.

The feasibility has already been done 1 month ago. but the customer care team keeps me hanging towards that - it's yet to do the feasibility checks.