Indraprastha Gas Limited [IGL] — inability to log in or pay bill

Diptivilasa

from Noida, Uttar Pradesh

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I am a customer of igl with png connection. I tried to make online payment. However, neither i could log in nor make any payment. The customer service telephone number kept me on hold for over half an hour and i gave up in disgust. God forbid if there is any serious complain how till the company retie in a timely manner.
I am shocked that

A. I am unable to log in
B. I am unable to make online payment.
C. There is no response from contact number for over 15 minutes i was kept on hold on 26.12.2017.

Service is horrible

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Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.