Indraprastha Gas Limited [IGL] — Legal notice to pay illogical high bill amount which makes no sense.

So, I am continuously receiving an estimated invoice for my meter no: ZEN00011185/0818 and BUSINESS PARTNER NO. [protected] because the current meter reading is less than the last bill with actual meter reading (which was wrong reading btw).

For which I am not paying any bill and constantly trying to explain to the executives calling and asking me to pay that why this bill is not valid and how I have already paid extra amount than the current meter reading.

So, it all started in May 2022, where I received a bill with very wrong meter reading (closing reading: 736) while the actual meter reading was very very low, when I found out, I complained and the executive somehow convinced me to pay for this because it will get offset later on and I paid that extensive high amount (Biggest mistake)

May 2022 Bill Screenshot: https://snipboard.io/KiOaLr.jpg

After this every month, an executive comes to take the meter reading of all the meters in the building but since the reading for this meter is lower than the last closing reading of the last paid bill, the bill does not gets generated from the taken meter reading but rather after some days, an estimated bill gets generated with random amount.

SS of estimated note on the bill: https://snipboard.io/Og2clS.jpg

This has now continued for a year and I was not paying any bill and whenever an executive calls me, I explain them what happened and instead of taking it forward they just stops calling me.

SS of recent bills: https://snipboard.io/xT3UpK.jpg
SS of no reply from the executives: https://snipboard.io/vpxdPX.jpg

Now, they have sent me a legal notice to pay all the illogical estimated bills that they have generated along with the interest.

And btw the current meter reading as of today is 426 (https://snipboard.io/9x6Orb.jpg)
and the last bill I paid was till reading 736.

They even came and disconnected the gas pipeline and didn't care to check the reading on the meter and the reading on the last paid bill.

Not only I want these illogical bills to be voided but I want the refund of the extra amount that I have already paid to IGL last year.
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    Indraprastha Gas Limited [IGL] Phone
    +91 11 4607 4607
    Indraprastha Gas Limited [IGL] Address
    IGL Bhawan, Plot No. 4, Community Centre, Sector 9, R K Puram, New Delhi, Delhi, India - 110022
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