Indraprastha Gas Limited [IGL] — Meter not being installed

I have been alloted BP number from IGL and was told to contact Gulab Singh to get the meter installed. Upon speaking with him he asked me to send him my BP no and he assured me that the work would be done in a day or two. Then he gave me another number to contact and said that gentleman would install the connection. This person has been assuring me for the last 10 days that he would come to install the meter in an hour but he hasnt turned up. This is so frustrating and a complete waste of time and energy.
These type o[censored]nprofessional employees and contractors should be taken to task.