Indraprastha Gas Limited [IGL] — Movement of gas pipeline

Hi Am a non igl user n have their pipeline going through my kitchen wall. I want to extend my kitchen n I am complaining igl from last one month to send someone to move the pipeline but no resolution. For last one month my kitchen is open from one side. Each time we get same reply we have forwarded your request. They don't understand the urgency. If any theft happen will not leave igl