Indraprastha Gas Limited [IGL] — New Gas connection not done

I had raised for gas connection in the month of July, payment was confirmed during that month.

Anyone people not came for connection to Till date, however they were always connect with call for asking any connection in your building. then i have told not any connection in our building, so they told me technician will be visit and do make a connection before installation meter but not anyone came and since then never came.

I have raised this issue more than 20 times to IGL customer care they are just saying that technician will come but it's being more than 6 months no one from technician contacted me.

today[protected] got the mail from IGL Feasibility Check Failed

how it is possible without any physical visit feasibility can failed.

Thanks
Tekchand Saini