Indraprastha Gas Limited [IGL] — No installation - after 130 days (90 days waiting period)

Address:	New Delhi, Delhi, 110059
Website:	www.iglonline.net

This is in regarding my new connection. BP no. [protected]

I am still waiting for any response from IGL as after so much time there is no information regarding installation.

My cheque got cleared on 16 Dec’16, post that I have started following up with the IGL Dwarka Sec -9 center for installation, they told me that it will take 90 days from the date of cheque clearance to get the installation, so I waited till 16 Feb’17 as till that time 60 days got over, post that when I again connected with them, they provided me Mr. Radhe raman (contractor) number. He told that currently there is no team to install the connection. So again I called the Dwarka office where Mr. Vishal told me to wait till 10th Apr, post that team will be there to install the connection. But till date no one turned up.

I even try to connect with the Persons whom IGL has mentioned in their Web site
Customer Service In charge: Ms. Nidhi Joshi[protected], [protected]@igl.co.in
Nodal Officer :Mr. Vikram Jettley - 011 – 46074811, [protected]@igl.co.in
Appellate Authority: Mr. Ashim Batra - 011 – 46074801, [protected]@igl.co.in

Also tried[protected] & 46074608 but unable to connect with the persons, Have mailed at "customercare.[protected]@igl.co.in" only to get a return mail saying "We regret for the inconvenience & it will be attended shortly"

But till date no one call or even visited my home.