Indraprastha Gas Limited [IGL] — non-updation of online payment details

Address:	201304
Website:	www.billdesk.com/pgidsk/pgmerc/IGLResponse.jsp

For png connection in my residence at c 166, pocket 1, kendriya vihar, sector 82, noida, as provided on the website of igl, i made online payment of rs.6000/- twice on 22.02.2018 through the payment link of igl. One payment was made through netbanking and other through debit card. Both the amounts were debited from from account and igl issued transaction acknowledge receipts stating payment received successfully. The transaction reference numbers are lhmp[protected] andluti[protected] dated 13.2.2018.
However, igl is not updating the payment status in spite of my personal visit to their rk puram office and furnishing their own receipt on the flimsy ground that it is not reflected in their record. They are not accepting their own acknowledgement receipt. It appears that they are not happy with the online payment system.