Indraprastha Gas Limited [IGL] — not received bill but charges levied

Address:New Delhi, Delhi
Website:Igl gas pipeline

My name is anita juneja with bp no-[protected], we have received any bill or any message for bill due of gas pipeline @ rohini sector 18 delhi. But today received sms with penalty rs 1120 for immediate payment.. Whose responsibility to send sms or for bill. Atleast i should get a sms for pyment, how would i came to know about my amount due
I would request you to send bill on time or sms on tym to make payment and reverse my penalty coz that's not my fault
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Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
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Ma'am,

We apologise for this inconvenience. We have escalated the matter to our team and they will reach out to you for further clarity and resolution.

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    Indraprastha Gas Limited [IGL] Phone
    +91 11 4607 4607
    Indraprastha Gas Limited [IGL] Address
    IGL Bhawan, Plot No. 4, Community Centre, Sector 9, R K Puram, New Delhi, Delhi, India - 110022
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