Indraprastha Gas Limited [IGL] — Not starting new connection .

My House WZ-1090, Basai Dara Pur, New Delhi installation IGL connection two year ago. IGL having BP No.[protected]. Regrettably, till date my connection has not yet started in-spite 90 days TAT. My nearby street and house already IGL connection starting last 90 days.

I have made more than 50 calls to customer care till date and complaint(three times) already through customer login but very poor responses from the same. IGL team said all time that within 3 working days connection will be done, but till date no one had contacted for the same. I am contacting the IGL customer care every day they are just saying your request is on high priority and agent will come soon.

I am fed up with this behavior so I am putting a complaint here if query is not resolved then I have to approach consumer court without any other option. Please take it seriously and send your agent as earliest as possible.
Was this information helpful?
No (1)
Yes (0)
Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indraprastha Gas Limited [IGL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    1736
    Pending
    0
    Resolved
    181
    Indraprastha Gas Limited [IGL] Phone
    +91 11 4607 4607
    Indraprastha Gas Limited [IGL] Address
    IGL Bhawan, Plot No. 4, Community Centre, Sector 9, R K Puram, New Delhi, Delhi, India - 110022
    View all Indraprastha Gas Limited [IGL] contact information