Indraprastha Gas Limited [IGL] — Payment done but connection not installed at home.

Address:

9-E VRINDAVAN GARDEN NEAR JAIN TEMPLE,SAHIBABD,GHAZIABAD,UP-201005

I submit my form dec2021 to associates of rajender nagar sahibabad, ghaziabad, up-201005.Payment was deducted but connection was not installed.
I call at office and customer care many times they always we highlight your problem and we send the team tommorow but till now nobody comes.
Now its the fourth month starts payment was done please do the needful.