Indraprastha Gas Limited [IGL] — Permanent Disconnection of BP No. [protected]

IGL/PNG BP. No.[protected] stands in the name of my wife Amita Bhatt requested for permanent disconnection (from old premises A1/643 Sector 6 Rohini Delhi)on 23 Aug 23 vide Service request No. [protected] followed by another Service request vide No. [protected] and too many emails and personal contact to customer care but sorry' to say that first service request closed without any action and falsely informed through email. My meter is installed outside and security hazard is also there as we have shifted to new premise and timely informed to your office. I request, being Sr. Citizen to please disconnect connection permanently and security amount be refunded and credited in to my account which is mentioned in cheque deposited at the time of taking connection.