Indraprastha Gas Limited [IGL] — png

My bp no. Is [protected]. For the last three months, billing is done on avarage as your meter reader may have called when our flet was locked reading sent online was not accounted for may be due to our incorrect submission. We are only two persons of advanced age and had requesteq that we be informed a day or two in advance of the visit. An official on phone agreed but this did not happen.
Kindly apply corrective to relieve we senior citizens of this hanging matter