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[Resolved]  Indraprastha Gas Limited [IGL] — PNG Pipe Line

Dear IGL,

Your customer care person Mr. Rakesh Kumar has given me wrong information. And he is not cooperative person and he is not suitable for Customer Care department as per me. I am very fedup with him and very angry so I shouted him which was wrong but what I could do when customer care is not listening my issue.
The conversation had been done with IGL customer care staff Rakesh Kumar on 26.12.2020, 14:04.

My BP number is [protected].
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Dec 27, 2020
Complaint marked as Resolved 
Nothing is resolved at the end of IGL. How can you written that my complaint is resolved?
Dec 27, 2020

Complaint Status

Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
Dec 27, 2020
Updated by @alkasharma
You have written on my complaint mark as resolved. What is the meaning of this. Pls clarify.
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    Indraprastha Gas Limited [IGL]
    Customer Care Service
    Customer satisfaction rating
    14%
    Complaints
    1202
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    0
    Resolved
    165
    Indraprastha Gas Limited [IGL] Phone
    +91 11 4607 4607
    Indraprastha Gas Limited [IGL] Address
    IGL Bhawan, Plot No. 4, Community Centre, Sector 9, R K Puram, New Delhi, Delhi, India - 110022
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