Indraprastha Gas Limited [IGL] — Re: Incomplete Installation due to not give cash to vendor -BP No. [protected]-Sarita Chaturvedi

This is with regards to installation request from Sarita Chaturvedi for IGL gas pipeline installation. Below are the details for your reference.
BP no: [protected]
Name: Sarita Chaturvedi
Address: 32 Third Floor, Silver Park, Shiv Puri, Krishna Nagar, Delhi 10051.
Mb no: [protected]

Email Id: sandeep.[protected]@gmail.com

I would like to bring to your notice that the request has been pending from since long and the INSTALLATION STILL NOT BEING COMPLETED

We have raised telephonic complaint directly to consumer support representative regarding the incompleteness of installation & asking for money to install by your vendor Mandal Gas Representative Vinay Sharma when I refused to give cash he has not active the connection where all connection were active by him in building because all have paid cash, but still action has been taken. This has been pending since long time, after waiting for long, we raised complaint on 17-Jan-2023, service ticket no [protected] . The customer care representative Ms Deepshikha mentioned that request will be resolved in 24-48 hours, however no action been taken till now, which is very disappointing.
Get the installation complete as soon as possible else we will be escalating the issue further without any wait to the below.
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Regards, Sandeep Chaturvedi