Indraprastha Gas Limited [IGL] — Reminder 5,Wrong Bill of November and December 2021.

Address:

D-513, Pocket-3, DDA Flat Bindapur, Dwarka, New De

Please correct the Bill because.
The Bill should be of approximately INR 1800/-.
You have added INR 1055/- as additional security deposit.
We have already deposited the security for connnection.
Why you added extra security money.
In this COVID Time many people in Delhi is living in difficult situations.
Please deduct the additional security of INR 1055/-
I shall deposit the Bill amount immediately.
One lady with phone number: ‪+[protected]‬ has threatened us to disconnect the connection.
Please support by Correcting the IGL Bill after deducting the so called additional security money and support us. So that we can deposit the original amount of bill.
Please support us, and requested to not disconnected the IGL supply and Connection.
Please support and reply.
Reply
You have not yet resolved the issue till today. The last bill of July 2021 was having the unit reading upto 1798 for that I have already paid Approximately INR 2782/- because from July 2021 onwards upto November 2021, we were not available in Delhi house, so the reading is of 52 Units in the November December 2021 reading.
For the reading upto 2850 unit . That is for total unit of 52 how you have sent the bill of INR 2808/- . Is there any calcucation or logic which can justify 2808/- o[censored]nit 52 only. And I have complained for at least 6 times .
You are always sending me the SMS of the bill amount that is of INR 2808/- without any security money. Because we have already paid the requisite Security money at the time of taking the Connection.
Now is the COVID 19 pandemic which broke us.
We are under financial stress due to COVID-19 pandemic Situation. You are requested to kindly Correct the above bill for approximately INR 1700/-
Please recorrect with actual bill and resolve the issue immediately so that we can deposit the Bill amount immediately.
Please resolve the issue immediately.
My Email ID : [protected]@Gmail.com