Indraprastha Gas Limited [IGL] — Reminder about complement.

Dear sir,
My bp no is [protected] and mob no is [protected].Before I wrote to you on dated 21/7/2021 about the faliour of your civil engineering department they persons came to me on 23-7-21 and again promised me next day he will solve it.But they didn't come next day.sir I am requesting you to plz take some action like these people who are not taking his responsibilities and solve it as soon as possible.
If they're not solve it I will write to Director and CEO of igl for further process.
Thank you